Emotional Intelligence For Sales Success

Even skilled salespeople buckle in tough selling situations-getting defensive with prospects who challenge them on price or too quickly caving to dis count pressure. Those are examples of the fight-or-flight response-some thing salespeople learn to avoid when they build their emotional intelligence. Studies have shown that Emotional Intelligence (EI) is a strong indicator of success. In Emotional Intelligence for Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results. Readers will discover: How to increase impulse control for better questioning and listening The El skills related to likability and trust How empathy leads to bigger sales conversations and more effective solutions How emotional intelligence can improve prospecting efforts The El skills shared by top sales producers And much more... Emotional Intelligence plays a vital role at every stage of the sales process, from business development to closing the deal. When customers can get product information and price comparisons online, the true differentiator is the ability to deftly solve problems and build relationships-El territory! Informasi Buku Judul : Emotional Intelligence For Sales Success Penulis : Colleen Stanley ISBN : 9780814430293 Penerbit : HARPER US Tahun Terbit : 2018 Jumlah Halaman : 224 halaman Berat : 0.357 kg Jenis Cover : Soft Cover Dimensi : 23 x 15 cm Bahasa : Bahasa Indonesia